Botpress is a comprehensive conversational-AI platform built to design, build, deploy, and manage intelligent chatbots and AI agents. It blends no-/low-code visual tools with developer-friendly capabilities and supports full customisation, making it well-suited for everything from customer support bots to internal automation assistants.
With a modular architecture and open-source roots, it caters to organisations with varying expertise levels—whether you’re a marketer wanting to automate customer chat, or a dev team aiming to embed an LLM-powered assistant in a product.
Key Features
1. Visual Flow Builder & Conversation Designer
Create conversation flows through a drag-and-drop interface. Define branching logic, manage variables, and handle contextual conversations with fallback options for seamless user experiences.
2. LLM & NLU Integration
Harness large language models and natural language understanding to enable bots to process free-form text, recognize user intent, extract key entities, and respond in a natural, human-like way.
3. Multi-Channel Deployment & Embedding
Deploy chatbots across websites, mobile apps, and popular messaging platforms such as Slack, WhatsApp, or Messenger. Bots can also be embedded into any product or service via widgets or APIs.
4. Extensible Developer Toolkit
For advanced customization, developers can use JavaScript or TypeScript within flows, build extensions, and create custom plugins. Botpress supports full SDKs and APIs for integration with external systems.
5. Knowledge Base & Retrieval Support
Connect your bot to documents, databases, or APIs so it can access contextual information and provide accurate, data-driven responses in real time.
6. Enterprise-Grade Controls
Includes features like role-based permissions, version control, analytics, and secure deployment options such as on-premise hosting. Designed with enterprise-level compliance and governance in mind.
7. Open Source & Community-Driven
Built on an open-source foundation, Botpress offers transparency, flexibility, and a strong developer community. Users can fully customize the platform, reducing vendor lock-in and promoting innovation.
