Giga AI is an advanced enterprise platform that creates intelligent customer support agents capable of natural, human-like conversations across chat and voice. Designed for large-scale businesses, it helps automate complex support operations while maintaining brand tone, accuracy, and personalized service.
Giga’s system focuses on delivering fast, high-quality customer interactions without the need for human intervention, handling millions of queries seamlessly and adapting quickly to company data and policies.
Key Features
- Custom Branding and Tone Control
Configure agents to match brand language, tone, and style so they speak naturally as a true extension of the company. - AI Agents That Talk Like Humans
Giga’s agents are trained to understand intent, context, and emotional tone, making conversations sound natural and empathetic rather than robotic. - Agent Canvas
A visual interface that allows teams to design, configure, and deploy AI agents without code—upload business documents, define tone of voice, and set rules directly in a drag-and-drop environment. - Voice and Chat Integration
Multi-modal functionality enables smooth interaction through text and voice channels, making it suitable for both contact centers and online chat systems. - Enterprise-Grade Scalability
Built to manage millions of calls or messages simultaneously while maintaining speed, accuracy, and consistent performance. - Two-Week Deployment
Rapid onboarding process with built-in tools for data ingestion, testing, and deployment to reduce setup time for enterprises. - Adaptive Learning
Agents continuously improve from past interactions and internal knowledge updates, ensuring up-to-date and accurate responses. - Security and Compliance
Robust data protection architecture that supports enterprise security standards and ensures customer privacy at scale.
